ct999
Privacy
Policy

1.1 ct999 operates the online casino and sports betting platform available at ct999.cam. For the purposes of this Privacy Policy, ct999 acts as the data controller in respect of all personal data collected from users of the ct999 platform.

1.2 This Privacy Policy applies to all personal data collected through the ct999 website, its mobile-optimised interface, customer support channels, and any other service offered under the ct999 brand.

1.3 By registering an account on ct999, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must not register for or use the ct999 platform.

2.1 Registration Data. When you create a ct999 account, we collect the following information:

• Full legal name as it appears on your government-issued identity document
• Date of birth (to verify that you meet the 21+ age requirement)
• Pakistani mobile phone number and email address
• Residential address in Pakistan
• Username and encrypted password

2.2 Identity Verification (KYC) Data. Before ct999 processes any withdrawal, we are required to verify your identity. KYC verification may require:

• A copy of your Pakistani CNIC (Computerised National Identity Card), passport, or driving licence
• A recent utility bill or bank statement as proof of address
• In certain circumstances, a selfie photograph held alongside your identity document

2.3 Financial Data. To process deposits and withdrawals, ct999 collects payment-related information including your JazzCash or EasyPaisa mobile wallet number, bank account details where bank transfer is used (HBL, UBL, Meezan Bank), and transaction histories within the ct999 platform. ct999 does not store full payment card numbers.

2.4 Technical & Usage Data. ct999 automatically collects certain technical data when you access the platform:

2.5 Voluntary Data. You may choose to provide additional information — such as preferred language, communication preferences, or feedback — through surveys or support interactions. Providing this information is entirely optional.

ct999 uses your personal data for the following purposes:

• Account creation and management: to set up, maintain, and administer your ct999 account, including verifying your identity and processing login requests.
• Payment processing: to facilitate deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to process withdrawal requests to your nominated payment method.
• Legal and regulatory compliance: to meet Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations required by ct999's international gaming licence and applicable financial regulations.
• Fraud prevention and security: to detect and prevent duplicate accounts, money laundering, bonus abuse, and other prohibited activities on the ct999 platform.
• Responsible gaming: to monitor gaming patterns for signs of problem gambling and to facilitate the use of player protection tools such as deposit limits and self-exclusion.
• Customer support: to respond to your enquiries, resolve disputes, and provide technical assistance via live chat, email, or other support channels.
• Service improvement: to analyse usage patterns and technical data in order to improve the ct999 platform, fix bugs, and develop new features.
• Marketing communications: to send you promotional offers, bonus notifications, and platform updates — but only where you have given explicit consent. You may withdraw this consent at any time.

ct999 processes your personal data under the following legal bases:

• Contractual necessity: Processing your registration data, payment information, and account activity is necessary to fulfil our contractual obligations to you as a ct999 user.
• Legal obligation: KYC and AML data processing is required by the terms of ct999's international gaming licence and applicable financial regulations. We are legally obligated to collect and retain this data.
• Legitimate interests: Technical and usage data is processed to protect the security, integrity, and availability of the ct999 platform, and to detect and prevent fraud and abuse.
• Consent: Marketing communications and certain optional data collection activities are conducted only on the basis of your explicit, freely given consent, which you may withdraw at any time without affecting your account.

5.1 ct999 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit the ct999 website.

5.2 Types of cookies used by ct999:

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security tokens. These cannot be disabled without breaking core platform functionality.
• Analytical cookies: Used to collect anonymised data about how users navigate the ct999 platform, which pages are visited most, and where errors occur. This data is used solely to improve platform performance.
• Preference cookies: Store your platform preferences such as language settings and display options to provide a more personalised experience.
• Security cookies: Used to detect suspicious activity, prevent bot access, and enforce duplicate account policies by storing anonymised device fingerprint data.

5.3 You can manage cookie preferences through your browser settings. Blocking essential cookies may result in reduced functionality or inability to log in to your ct999 account. ct999 does not use third-party advertising cookies to track your activity across other websites.

6.1 ct999 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:

• Payment processors: Your payment details are shared with JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank solely to process your deposit and withdrawal transactions. These providers are bound by their own privacy and security obligations.
• KYC & identity verification providers: ct999 may use a third-party identity verification service to assist with the KYC process. Your identity documents are shared with such providers under strict contractual data protection requirements.
• Game software providers: Anonymised gameplay data (not personal identity data) is shared with our game software providers for game audit, RTP verification, and technical support purposes.
• Regulatory and law enforcement authorities: ct999 is required to disclose personal data to relevant regulatory authorities, financial intelligence units, or law enforcement agencies where required by law, court order, or to fulfil our AML reporting obligations.
• Group companies: ct999 may share data with affiliated companies within the same corporate group for internal administration, compliance, and audit purposes, under equivalent data protection standards.

7.1 ct999 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

7.2 Specific retention periods:

• Account data: Retained for the duration of your active account, and for a minimum of 5 years after account closure to meet AML and gaming licence regulatory requirements.
• KYC documents: Retained for a minimum of 5 years from the date of submission, in accordance with anti-money laundering regulations applicable to ct999's licence jurisdiction.
• Transaction records: All deposit and withdrawal transaction records are retained for a minimum of 5 years.
• Support communications: Chat logs and email correspondence are retained for up to 3 years for dispute resolution and service improvement purposes.
• Marketing consent records: Records of your marketing consent or opt-out are retained for the duration of your relationship with ct999 and for 3 years thereafter.

7.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

8.1 ct999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction.

8.2 Security measures in place at ct999 include:

• TLS/SSL encryption for all data transmitted between your device and our servers
• AES-256 encryption for personal data and KYC documents stored at rest
• Multi-factor authentication options available for all ct999 accounts
• Role-based access controls ensuring only authorised staff can access sensitive personal data
• Regular third-party security audits and penetration testing of the ct999 platform
• Automated monitoring for unusual access patterns, with immediate alerting for potential breaches
• Strict vendor due diligence ensuring third-party processors meet equivalent security standards

8.3 In the event of a data security breach that is likely to result in a risk to the rights and freedoms of affected users, ct999 will notify affected individuals without undue delay and take all reasonable steps to mitigate the impact of the breach.

As a ct999 user, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the ct999 data protection team via live chat or at [email protected].

• Right of access: You have the right to request a copy of all personal data ct999 holds about you. ct999 will provide this within 30 days of receiving a valid request.
• Right to rectification: If any personal data ct999 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: You may request that ct999 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations (such as AML requirements).
• Right to restriction: You may request that ct999 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to data portability: You have the right to receive your personal data in a structured, machine-readable format and to transmit it to another provider where technically feasible.
• Right to withdraw consent: Where ct999 processes your data on the basis of consent (such as for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You have the right to object to ct999's processing of your personal data for legitimate interests purposes. ct999 will cease processing unless compelling legitimate grounds override your objection.

ct999 will respond to all valid data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, of which you will be notified.

10.1 ct999 is strictly an adults-only platform. The minimum age requirement for any ct999 account is 21 years. ct999 does not knowingly collect or process personal data belonging to individuals under the age of 21.

10.2 If ct999 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the collected data, and handle any associated funds in accordance with applicable law.

10.3 If you are a parent or guardian and believe that a person under 21 has registered on ct999, please contact our support team immediately via live chat or at [email protected]. We will investigate and act promptly.

11.1 ct999 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. Your continued use of the ct999 platform following the publication of changes constitutes your acceptance of the revised Policy.

11.2 Where changes to this Policy are material — for example, a change in the categories of data collected or in the basis on which data is processed — ct999 will endeavour to notify registered users by email or in-platform notification prior to the changes taking effect.

11.3 We encourage you to review this Privacy Policy periodically to stay informed about how ct999 is protecting your personal data.

12.1 For all privacy-related enquiries, data subject access requests, or concerns about how ct999 handles your personal data, please contact us through one of the following channels:

• Live Chat: Available 24/7 inside your ct999 account dashboard. Response time under 3 minutes.
• Email: [email protected] — please include "Privacy Enquiry" in the subject line.

12.2 ct999 is committed to resolving all privacy enquiries in a fair, transparent, and timely manner. If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the ct999 Privacy Policy. For the current Terms & Conditions governing your use of ct999, please visit our Terms & Conditions page.